30% OFF SITE WIDE WITH CODE 'ECOHEROES'

SHIPPING INFO

SHIPPING

We currently ship to the USA and Europe. 

We process our orders within 3-7 business days. 

USA - $10 flat rate shipping on all US orders

Europe- $25 for Express Worldide

Please note Casa Privada does not take any responsability for deliveries that are subject to custom taxes or duties. Please check before committing to a purchase. 

RETURNS

Please note every item sold on Casa Privada is a pre loved/vintage item. Most of our pieces have been used, therefore they may have minor flaws and show some signs of wear. Items with major flaws if any will be highlighted on descriptions so please before committing to your purchase read full description and be sure to note its measurements. If you are interested in an item but feel the need to ask for more pictures or specific measurements we will be more than happy to do so. Email us at hola@casaprivadavintage.com

Casa Privada is happy to offer refunds for all full price online purchases. Please email us at hola@casaprivadavintage.com within 7 days of receiving the item to request a refund. We are a small business and will not accept any requests after 7 days. No exceptions. Customer is 100% responsible on sending back the item within 7 days of the refund request and we will refund the item minus the initial shipping cost once it gets back to us safely. We are not responsible if item gets lost on its way back to us. 

All sales are final on Sale items and non-refundable unless the item is not as described and major faults can be seen. Please read entire description and be sure to check all measurements. 

All sales at private events and popups are sold as seen and non-refundable. Please ensure you check your item thoroughly before committing to your purchase.

CONTACT US 

hola@casaprivadavintage.com